Privacy Policy

The data controller is Volpe SAS, [registered address]. For privacy questions or to exercise your rights, contact hello@argonix.io. [If applicable: our Data Protection Officer can be reached at the same address.]

• Account data — name, work email, organization, authentication data.
• Billing data — plan, and payment details handled by our payment processor (we do not store full card numbers).
• Usage & product telemetry — logs, feature usage and diagnostics needed to operate and secure the Cloud Service.
• Support communications — messages you send us.
• Website analytics — see the Cookies section below.

On our website we use Plausible, a privacy-friendly, cookieless analytics tool that collects only aggregated, anonymous traffic statistics — it is always on and does not track you across sites.

Only with your consent (via the cookie banner) do we additionally enable Google Analytics and Microsoft Clarity to better understand product usage. You can accept or decline these at any time; your choice is stored locally in your browser and you can change it by clearing site data or using the banner again. Essential storage needed to run the site and remember your consent is always used.

When you connect systems to Argos, we process the data those connectors return (metrics, logs, configuration, findings, cost data, etc.) to provide the Service on your instructions. For this, we act as your processor and offer a Data Processing Agreement (DPA) on request. If you self-host (Community/Enterprise), this operational data is processed entirely within your infrastructure and is not sent to us.

If you use the hosted AI option, prompts and the context Argos needs may be sent to the LLM provider you select, under that provider's terms. If you bring your own key or run a local model, AI processing happens under your own control. We do not use your data to train foundation models.

We process personal data to: perform our contract with you (providing the Services); comply with legal obligations; pursue legitimate interests (securing and improving the Services, basic anonymous analytics); and on the basis of your consent (optional analytics cookies), which you may withdraw at any time.

We share data only with service providers acting on our behalf, including: Google Cloud Platform (hosting), Stripe (payment processing), Google Workspace (email/support), the analytics tools listed above, and — only if you enable hosted AI — Google Cloud Platform (Vertex AI / Gemini). A current list of sub-processors is available on request. We do not sell your personal data.

The Cloud Service is hosted in the EU by default. Where a provider processes data outside the EEA, we rely on appropriate safeguards such as EU Standard Contractual Clauses.

We keep personal data only as long as needed for the purposes above or as required by law. Account data is retained for the life of your account; operational logs and telemetry are retained per your plan's retention settings; billing records are kept as required by accounting rules.

Subject to the GDPR, you have the right to access, rectify, erase, restrict or object to processing, and to data portability. Where processing is based on consent, you may withdraw it at any time. You may also lodge a complaint with your local supervisory authority. To exercise your rights, contact hello@argonix.io.

We apply technical and organizational measures including encryption in transit and at rest, role-based access control, audit logging, and least-privilege access. In the event of a personal-data breach, we notify affected customers and authorities as required (within 72 hours under the GDPR where applicable).

The Services are intended for organizations and professionals and are not directed to children. We do not knowingly collect data from anyone under 16.

We may update this Policy from time to time. Material changes will be communicated (e.g. by email or in-product), and the "last updated" date above will change.